Why is my Invest account suspended or inactive?
Published: Aug 18, 2023
• Updated: Jan 30, 2026
Stash has reduced your level of service due to inactivity on your brokerage account. This means trading is no longer available to you.
If you’d like to initiate transfers, deposits, or buy/sell securities, you’ll log in to the app to review and agree to the Apex and Stash Capital Customer Account Agreement.
Until you’ve agreed to the Apex and Stash Capital Customer Account Agreement, you’ll still have access to:
Investment advice and recommendations
Stash Learn articles and content
Agreeing to the terms in the Apex and Stash Capital Customer Account Agreement will re-activate your access to:
Initiating transfers
Depositing to Stash Cash
Buying/selling securities and/or stocks.
We’re happy to share the Apex and Stash Capital Customer Account Agreement with you as a reference.
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By using this website you agree to our Terms of Use and Privacy Policy. To begin investing on Stash, you must be approved from an account verification perspective and open a brokerage account.
