By Stash Team
Last updated: June 9, 2026

FAQ: Stockpile

Stockpile has wound down its brokerage services, and eligible custodial investment accounts have been transferred to Stash. If your child’s Stockpile account moved to Stash, the goal is simple: keep the account intact, keep you in control as custodian, and give you clearer guidance from here.

This FAQ explains what moved, what changed, how to access the account, and what to do if you have not finished setting up your Stash login.

What happened to my Stockpile account?

Stockpile transferred eligible custodial investment accounts to Stash as part of its wind-down of brokerage services.

If your account was included in the transfer, Stash became the platform where you can access the custodial account going forward. Your account did not need to be sold and repurchased just because it moved platforms.

Do I need to do anything now?

If you already created your Stash login and can see the custodial account in the app, you do not need to take any transfer-related action.

If you have not finished setting up access, check the email address connected to your Stockpile account for messages from Stash. Those messages explain how to create your Stash login and view the transferred account.

If you cannot find the email, contact Stash Support so we can help confirm your next step.

How do I access my transferred Stockpile account on Stash?

After the transfer is complete, you’ll access the account through Stash.

In general, you’ll need to:

1. Use the email address associated with your Stockpile account.

2. Follow the Stash account setup instructions you received by email.

3. Verify your identity if prompted.

4. Open the Stash app or website to view the transferred custodial account.

If you already had a Stash account with the same information, your transferred account may appear alongside your existing Stash accounts after setup is complete.

Did my child’s custodial account stay a custodial account?

Yes. Your child’s account remains a custodial account.

That means the basic structure did not change:

• The child remains the beneficiary.

• The adult custodian remains responsible for the account.

• The account continues to be held for the child’s benefit.

• You do not need to open a brand-new custodial account just because of the transfer.

Custodial accounts are usually UGMA or UTMA accounts, depending on state law and how the original account was opened. The exact rules for when the child gains control vary by state.

Plain English: the account moved to a new platform, but the “who it belongs to” and “who manages it until the child reaches the required age” did not change.

Did my investments stay the same?

For most holdings, yes. Investments transferred in kind, meaning the same securities moved over rather than being sold first.

That means:

• Your stocks and ETFs generally stayed invested.

• Your account value moved with the market during the transition.

• You did not need to sell and rebuy just to continue investing.

The main exception is cryptocurrency. Any crypto positions held at Stockpile were converted to cash before the transfer and added to the account’s cash balance.

What happened to cryptocurrency in my Stockpile account?

Cryptocurrency did not transfer to Stash as crypto. If your Stockpile custodial account held crypto, those positions were converted to cash before the transfer.

That cash should appear in the transferred account’s cash balance. The conversion may have tax implications, so consider speaking with a tax professional if you have questions about gains, losses, or reporting.

Will I have access to the money in the account?

Yes. You remain the custodian of the custodial account.

During a brokerage transfer, there may be a short period when trading, withdrawals, or other account activity is paused while records move between platforms. That kind of pause is normal. It does not mean the account disappeared or that your holdings were changed.

Once access is available through Stash, you can view the account and take available actions based on the account type, applicable law, and Stash’s platform rules.

Can I keep investing for my child on Stash?

Yes. Once your transferred account is accessible, you can continue using the custodial account for your child’s future.

Stash is built for people who want investing to feel understandable, not gatekept. You can use the app to review the account, add money if eligible, choose investments, and get guidance along the way.

Our point of view is simple: long-term investing should not be reserved for people who already speak Wall Street. A custodial account can be a practical way to start investing for a child, but the best results usually come from patience, diversification, and consistency, not chasing hot stocks.

What can I do with Stash after the transfer?

With Stash, you can:

• Keep the transferred custodial account in one app.

• Review your child’s holdings and account value.

• Add funds if the account is eligible.

• Build a diversified portfolio for the long term.

• Open investing accounts for yourself if you choose.

• Use guided investing tools to understand your options.

• Explore retirement investing, including IRA options if you’re eligible.

Stash is designed to be a financial advisor in your pocket. Not a stock-picking hype machine. The aim is to help you invest consistently, understand what you own, and make progress over time.

What happens if I don’t set up a full Stash account?

If you do not set up a full Stash account, your transferred account may remain active with a $3.99 monthly maintenance fee.

You may still be able to view the account through Stash’s clearing partner, Apex. If you want to sell investments or withdraw available funds, contact Stash Support for help with the process.

Setting up your Stash access is usually the easiest way to view and manage the account in one place.

Will there be fees on Stash?

Stash offers subscription plans, and fees can vary based on the plan and services you use. If your transferred account remains active but you do not complete full Stash setup, a $3.99 monthly maintenance fee may apply.

Before choosing what to do next, review the current Stash pricing and any notices sent to the email address tied to your Stockpile account. Fees matter. Small account fees can have an outsized effect on a custodial account, especially when the balance is still building.

Are there tax consequences from the Stockpile transfer?

The transfer itself may not be taxable if your eligible securities moved in kind. But certain activity can create tax consequences, including:

• Crypto converted to cash before transfer.

• Investments sold before, during, or after the move.

• Dividends or other taxable distributions.

• Withdrawals from the custodial account.

Custodial accounts can also have special tax rules, including the “kiddie tax” in some situations. Stash does not provide tax advice. If you are unsure, talk with a qualified tax professional.

Can I close the custodial account or withdraw the money?

A custodian may be able to sell investments or withdraw funds, but custodial account rules still apply. Money in a custodial account belongs to the child and must be used for the child’s benefit.

You generally cannot treat custodial account assets as the adult custodian’s personal money. If you want to close the account, transfer it, or withdraw funds, contact Stash Support so we can walk you through the available options.

Can I transfer the account from Stash to another brokerage?

In many cases, brokerage accounts can be transferred to another firm using an ACATS transfer, if the receiving firm supports the same account type and assets. Custodial accounts may require extra matching details, such as the custodian, beneficiary, account registration, and state.

If you want to transfer the account out, contact the receiving brokerage first to confirm it can accept the custodial account. Then contact Stash Support if you need help locating account details.

What if I can’t see my Stockpile account in Stash?

Try these steps:

1. Confirm you are using the same email address connected to your Stockpile account.

2. Search your inbox for emails from Stash about the Stockpile transfer.

3. Check whether you already created a Stash login under a different email.

4. Make sure identity verification is complete if Stash requested it.

5. Contact Stash Support if the account still does not appear.

Have identifying details ready, such as your name, the child beneficiary’s name, and the email address used with Stockpile. Do not send sensitive personal information through unsecured channels.

Why did Stockpile accounts move to Stash?

Stockpile wound down its brokerage services and arranged for eligible custodial investment accounts to transfer to Stash.

Stash serves investors who want access, guidance, and long-term investing tools in one app. We believe investing should be understandable and available to more people, not hidden behind jargon or high minimums.

We’re here to help

Moving an investment account can feel confusing, especially when it is for your child. You should not have to decode the process by yourself.

Stash is here to help you access the account, understand what moved, and keep investing for the long term if that is right for your family.