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Trust your money to experts, not chatbots

Published: Feb 05, 2024

•  Updated: Oct 02, 2026

Any chatbot can answer a money question. But it has no obligation to you, it can't see your accounts, and it can't help you do anything with the answer.  

Enter Stash.

We’re accountable to you. A chatbot gives you an answer and moves on. It isn't responsible for what happens next. Stash is an SEC-registered investment adviser. That means that within our advisory relationship, we're held to a fiduciary standard and legally required to act in our customers' best interest. It's a legal obligation and a brand promise. 

It starts from your financial situation, not the internet's average. A chatbot learned from the internet, so it answers for people in general. Money Coach uses your Stash account and linked account information to make its guidance more relevant to you. The more you use Stash and the more accounts you connect, the more context it has to work from.

You can act on the answer right away. With a chatbot, you still have to open another app and do it yourself. In Stash, the next step is in the same place as the answer. You can adjust Auto-Stash, move money, or make an investment without leaving the app. You review and approve every action. Money Coach never places trades on its own.

Money Coach’s answers scored 7 points higher when we tested them side by side. We didn't want to claim "better" without showing our work.

  • Experts set the bar. Stash advisors and subject matter experts wrote the ideal answer to each real customer money question in our benchmark.

  • A separate AI does the grading. Money Coach and ChatGPT answered the same questions. A fixed, independent AI grader then scored each answer against the expert answer. No model grades its own work.

  • Every answer is scored on three things: 

  • Accuracy: Is it correct, with no made-up numbers, prices, or account details?

  • Relevance: Does it answer the question that was actually asked?

  • Compliance: Does it stay within the rules for safe financial guidance?

As of 9/15/2026, Money Coach scored 7 percentage points higher than ChatGPT on the Stash Benchmark questions.

Every point matters when it comes to your money.

Get started investing with Stash

Written by

Tara Blaine

Tara Blaine draws on over 20 years of experience as a writer to translate seemingly complex financial ideas into insights readers can put to work in their everyday lives. She’s written personal finance education materials for numerous institutions, helping customers learn smart techniques for budgeting, overcoming debt, saving money, and planning for their long-term financial health.

Based on Stash’s internal Money Coach benchmark comparing Money Coach responses with ChatGPT responses on realistic customer money questions, scored against a Stash-developed rubric and measured as a percentage of total available rubric points. Benchmark conducted [DATE] using [CHATGPT MODEL VERSION]. Not a measure of investment performance and not a guarantee of future results.

Stash Investments LLC is an SEC-registered investment adviser. Registration does not imply a certain level of skill or training. The fiduciary standard applies within the advisory relationship.

Assets under management and years of experience figures as of [DATE]. The reference to over 25 years of experience describes the individual professional background of Stash’s Chief Investment Officer and does not describe Stash Investments LLC.

Stash’s AI Money Coach provides general guidance based on your personal information available to Stash. It does not reflect your complete financial situation. Responses may be incomplete or inaccurate and should not be your sole source of financial guidance. Money Coach does not execute transactions without your authorization.

Investing involves risk, including loss of principal. Stash does not guarantee any level of performance or that any customer will avoid investment losses.

ChatGPT is a trademark of OpenAI. Stash is not affiliated with, endorsed by, or sponsored by OpenAI.